Chic Black and Rose Gold Birthday Affair

How will you take my address and other details ?

After the payment is completed a form will open on the website or the app which will ask you for your address, balloon color choices, cake flavor etc. Which you can fill online. If we have any doubts someone from CherishX team will call you and take additional details. You will always have our post-sales number in-case you want to discuss something.

When will the decorator reach and how much time will they take ?

The decorator will come between the selected time slot and complete the booking before your time slot ends. For eg. if you have choose the time slot of 1 to 4 PM then your decoration would be completed before 4 PM It will take around 45 mins - 1 hour to decorate the place.

What balloon colors do you have & how can I select the balloon colors?

Decoration will be done as in the pictures. In case you require different color balloons combination, please inform us over email or call us at 8081833833

When & how much surge will be applied?

10% Surge will be applied for the same day bookings worth less than Rs 3000 and 5 % surge will be applied for the bookings worth Rs 3000 or more.

How many people will come for the decoration?

In general only 1 decorator comes to your place. Head decorator details are shared with you over an email 12 hours in advance

Will you send helium gas balloons?

Helium balloons are not part of the base package. Please add them from add-ons if required

Why my wall is chipping after decoration?

Generally, the wall that chips off is newly painted, excess moisture in the wall or if the wall is extremely dry. Also, if the decoration is done on wallpaper peels it off.

How to avoid chipping of walls after decoration?

Take down the balloons immediately after your event is over & pull off the tape very carefully.While peeling the tape, If any residue remains, gently wipe it from the walls with warm, soapy water and a soft cloth.

Can this be done at midnight?

Our last time slot is 7 pm-10 pm, decoration will be done in between this time slot.