Policy | Cherish Experiences
+91-8010679679

Policy

Terms and conditions

TERMS OF SERVICE AGREEMENT

LAST REVISION: [18-June-2016]

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS PLATFORM OR ORDERING PRODUCTS AND SERVICES FROM THIS PLATFORM YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
This Terms of Service Agreement (the “Agreement”) governs your use of this website, www.cherishx.com, its associated mobile applications and social media profiles (the “Platform”), Infureka Technologies Pvt. Ltd. (“Cherish”) offer of products and services for purchase on this Platform, or your purchase of products and services available on this Platform. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Cherish reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Platform. Cherish will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Platform. Your use of the Platform following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Cherish encourages you to review this Agreement whenever you visit the Platform to make sure that you understand the terms and conditions governing use of the Platform. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Cherish for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Platform.

I. Membership Eligibility
Use of Cherish Platform is only for those individuals or legal entities who can form legally binding contracts under the applicable law. Therefore, if you are a minor, that is below 18 years of age, you are not eligible to use or transact on this Platform.

II. Products and Services
Terms of Offer. Cherish is an online marketplace for providing Experiences. “Experiences” are certain products and services packaged together, and marketed, sold via the Platform. In order to provide a comprehensive choice of Experiences, it has tied up with many vendors and service providers. By placing an order for Experiences through Cherish, you agree to the terms set forth in this Agreement. Communication. If you the Platform or send emails or other data, information or communication to the Platform, you consent to receive communication through the Platform and its employees and shareholders by email, sms, electronic alert and call to provide you with, but not limited to, updates, reminders and feedback requests. Customer Solicitation: Unless you notify Cherish sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails, notifications, messages and call solicitations from Cherish and its designated in house or third party call and message team(s). Opt Out Procedure: We provide 2 easy ways to opt out of from future solicitations. 1. You may use the opt out link found in any email solicitation that you may receive. 2. You may also choose to opt out, via sending your email to Cherish on the contact email mentioned on our website Proprietary Rights. Cherish has proprietary rights and trade secrets in the Experiences. You may not copy, reproduce, resell or redistribute any Experiences manufactured and/or distributed by Cherish. Cherish also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information. Sales Tax; Service Tax. If you purchase any Experiences, you will be responsible for paying any applicable sales tax and service tax.

III. Platform
Content; Intellectual Property; Third Party Links. In addition to making Experiences available, this Platform also offers information and marketing materials. This Platform also offers information, both directly and through indirect links to third-party websites. Cherish does not always create the information offered on this Platform; instead the information is often gathered from other sources. To the extent that Cherish does create the content on this Platform, such content is protected by intellectual property laws of the Indian, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Platform is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Cherish does not endorse the contents on any such third-party websites. Cherish is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.Use of Platform; Cherish is not responsible for any damages resulting from use of this Platform by anyone. You will not use the Platform for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Platform (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Platform by other users, (3) not resell material on the Platform, (4) not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Platform License. By using this Platform, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Platform in connection with your normal, non commercial, use of the Platform. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Cherish or the applicable third party (if third party content is at issue). Posting. By posting, storing, or transmitting any content on the Platform, you hereby grant Cherish a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Cherish does not have the ability to control the nature of the user-generated content offered through the Platform. You are solely responsible for your interactions with other users of the Platform and any content you post. Cherish is not liable for any damage or harm resulting from any posts by or interactions between users. Cherish reserves the right, but has no obligation, to monitor interactions between and among users of the Platform and to remove any content Cherish deems objectionable, at its sole discretion. User Accounts; Promotions. Cherish reserves the right to collect user data including name, contact information, location based information provided by telecommunication companies or personal devices and other details to facilitate Experiences or use of the Platform. All information collected from the user are on a bonafide basis. Misuse and misrepresentation of identity or contact details will lead to automated termination of your services or the use of the platform without prior notice. Your accounts bearing contact number and email IDs are created and owned by Cherish. Any promotional discounts, offers and reward points accumulated can be revoked without prior notice in the event of suspicious account activity or your malafide intent. In the case the Platform is unable to establish your unique identity against a valid mobile number or e-mail ID, your account shall be indefinitely suspended and Cherish does not have the liability to share any account information whatsoever. Experiences. The Company shall be entitled at any time without giving any reason to terminate the booking of your Experience(s). Further, Cherish encourages all its customers to take full responsibility of his/her items. In case of lost items during an Experience, Cherish will try to locate the items on a “best-effort” basis but is not responsible for the same in case of loss or damage to the same.Payment. Using any of the payment method/s on the Platform, Cherish will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to: lack of authorization for any transaction/s, or exceeding the preset limit mutually agreed by You and between “Bank/s”, or any payment issues arising out of the transaction, or decline of transaction for any other reason/s. By making the Payment to Cherish, you understand that Cherish is neither a banking nor financial service, but only a facilitator providing electronic, automated online payments. Through providing payment facility, Cherish is not assuming any fiduciary responsibility or acting as trustee for the concerned transaction.

IV. Disclaimer of Warranties YOUR USE OF THIS PLATFORM AND/OR EXPERIENCES ARE AT YOUR SOLE RISK. THE PLATFORM AND EXPERIENCES ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CHERISH EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT WITH RESPECT TO THE EXPERIENCES OR PLATFORM CONTENT, OR ANY RELIANCE UPON OR USE OF THE PLATFORM CONTENT OR EXPERIENCES. (INCLUDING TRIAL EXPERIENCES) WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CHERISH MAKES NO WARRANTY: THAT THE INFORMATION PROVIDED ON THIS PLATFORM IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY. THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS PLATFORM WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. AS TO THE QUALITY OF THE EXPERIENCES OR UNINTENDED AFFECTS OF OR ACCIDENTS DURING THE EXPERIENCES. REGARDING ANY EXPERIENCES PURCHASED OR OBTAINED THROUGH THE PLATFORM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

V. Limitation of Liability
CHERISH ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHERWISE, WITH RESPECT TO THE PLATFORM CONTENT AND EXPERIENCES AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE COMMISSION EARNED BY THE PLATFORM, LESS SHIPPING AND HANDLING, FOR EXPERIENCES PURCHASED VIA THE PLATFORM. COMMISION EARNED IS THE DIFFERENCE BETWEEN THE AMOUNT YOU PAID, LESS THE AMOUNT CHERISH OWES OR PAID TO THE VENDOR OR SERVICE PROVIDER WHO PROVIDED OR FACILITATED THE EXPERIENCE CHERISH WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE EXPERIENCES IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE PLATFORM CONTENT OR EXPERIENCES; (2) THE COST OF PROCURING SUBSTITUTE EXPERIENCES OR CONTENT; (3) ANY EXPERIENCES PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE PLATFORM; OR (4) ANY LOST PROFITS YOU ALLEGE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

VI. Indemnification
You will release, indemnify, defend and hold harmless Cherish, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Platform content or your use of the Platform content; (3) the Experiences or your use of the Experiences (including Trial Experiences); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to Cherish. When Cherish is threatened with suit or sued by a third party, Cherish may seek written assurances from you concerning your promise to indemnify Cherish; your failure to provide such assurances may be considered by Cherish to be a material breach of this Agreement. Cherish will have the right to participate in any defense by you of a third-party claim related to your use of any of the Platform content or Experiences, with counsel of Cherish choice at its expense. Cherish will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Cherish against any claim, but you must receive Cherish prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Platform or Experiences.

VII. Privacy
Cherish believes strongly in protecting user privacy and providing you with notice of Cherish’s use of data. Please refer to Cherish privacy policy, incorporated by reference herein, that is posted on the Platform.

VIII. Agreement to be bound
By using this Platform or ordering Experiences, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Platform.

IX. General
Force Majeure. Cherish will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. Cessation of Operation. Cherish may at any time, in its sole discretion and without advance notice to you, cease operation of the Platform and distribution of the Experiences. Entire Agreement. This Agreement comprises the entire agreement between you and Cherish and supersedes any prior agreements pertaining to the subject matter contained herein. Effect of Waiver. The failure of Cherish to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect. Governing Law; India. This Platform originates from New Delhi. This Agreement will be governed by the laws of the State of New Delhi without regard to its conflict of law principles to the contrary. Neither you nor Cherish will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of New Delhi. By using this Platform or ordering Experiences, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents. Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Platform or Experiences or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. Waiver of Class Action Rights. BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.Termination. Cherish reserves the right to terminate your access to the Platform if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Platform and Cherish may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Experiences. If your access to the Platform is terminated, Cherish reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Platform. This Agreement will survive indefinitely unless and until Cherish chooses, in its sole discretion and without advance to you, to terminate it. Domestic Use. Cherish makes no representation that the Platform or Experiences are appropriate or available for use in locations outside India. Users who access the Platform from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws. Assignment. You may not assign your rights and obligations under this Agreement to anyone. Cherish may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you. BY USING THIS PLATFORM OR ORDERING EXPERIENCES FROM THIS PLATFORM YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT. TAGS Adventure At Home date Candle Light Dinner Classes Dinner Escape Games Exclusive date Fun Activites Go karting Horse Riding

Privacy

We collect information from you when you register on the cherish app or fill out interest form on our website and real-world marketing channels. We collect personally identifiable information such as email address, name phone number, geography etc. You can browse through some sections of our website and app (depending on version) without registration.
Information collected can be used for the following:
  1. To personalize your experience (your information helps us to better respond to your individual needs)
  2. To improve our web and app platforms (based on your information and feedback we continuously strive to improve)
  3. To improve customer service (your information helps us more effectively respond to your requests and support needs)
  4. To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reasons whatsoever, without your consent, other than for arranging pick-up and drop or delivering gifts and purchases)
  5. To send periodic emails and notifications (emails and other forms of notifications will be used to send invoice and updates on the status of your experience booked, occasional company news, related product or service information, etc. You will be provided with unsubscribe option for any mailers not related to your purchase)
  6. To administer a contest, promotion, survey or other site feature
We implement a variety of security measure including secure servers for transaction / payments to maintain the safety of your personal information when access your personal information.
Cookies are useful for enabling browser to specific information specific to a given user. cherishx.com places both temporary and permanent cookies on you browing device; these cookies don’t contain any personally identifiable information about you. You can decide to switch off cookies from your browser settings. Most likely (by default) your browser accepts cookies. But removing and disabling cookies could reduce your experience of our website, and we recommend leaving cookies enabled.
We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties and our affiliates who assist us in operating our web and app platform, conducting our business or servicing you, so long as those parties agree to keep your information confidential. We may also release your information when it is necessary to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for insights, marketing and other uses.
Occasionally we may include or offer third party links, products and services on our web and app platform. These third party sites have separate and independent privacy policy. We therefore have no liability or responsibility for the content or activities of these linked sites. Nonetheless we seek to integrity of our website and welcome any feedback about these links.

Terms and conditions

Please also visit our terms and conditions section.

Your consent

By using your web and app platform, you consent to our privacy policy.
All changes to the privacy policy are posted on this page. Our current privacy policy was last modified on 04 September 2015.

About Us

We are a young team of engineers and MBA's from India and around the world. With Cherish we want you to stop worrying about how to plan a date and start thinking of how to enjoy one.

The platform has wide range of experiences not just for the youth but for people of any age group who are still young at heart.

Providing a premium customer service and experience is our primary objective and we request you to, through your feedback and suggestions, help us improve our services

Cancellation Policy

For Valentine's Day we will not be taking any cancellation requests however rescheduling can be discussed on phone for few specific cases.
Cancellation 5 days before arrival date will incur a 10% charge; 4 to 2 days before - 50% charge; cancellation on arrival date / no-show will result in no refund. Reschedule request will be handled from case to case basis. CherishX will try to get the reschudle done at zero or lowest cost possible.
Dhadhikar fort
Cancellation 5 days before arrival date will incur a 10% charge; 4 to 2 days before - 50% charge; cancellation on arrival date / no-show will result in no refund. Reschedule request will be handled from case to case basis. CherishX will try to get the reschudle done at zero or lowest cost possible.
Aamod
Cancellation 5 days before arrival date will incur a charge of 10% of the amount; 2 days before - 50% of the amount; cancellation on arrival date / no-show will result in no refund. Reschedule request will be handled from case to case basis. CherishX will try to get the reschudle done at zero or lowest cost possible.
V resorts
Cancellation 5 days before arrival date will incur a charge of 10% of the amount; 2 days before - 50% of the amount; cancellation on arrival date / no-show will result in no refund. Reschedule request will be handled from case to case basis. CherishX will try to get the reschudle done at zero or lowest cost possible.
Presidential wheels
Cancellation 5 days before arrival date will incur a charge of 10% of the amount; 2 days before - 50% of the amount; cancellation on arrival date / no-show will result in no refund. Reschedule request will be handled from case to case basis. CherishX will try to get the reschudle done at zero or lowest cost possible.
  • Any cancellation received within 24 hours prior to booking date will incur a charge of 10% of the booking value Only reschedule request will be taken on the same day within 6 hours prior to booking time Failure to arrive at your dinner/lunch location will be treated as a No-Show and no refund will be given Other reschedule request will be handled from case to case basis

  • No rescheduling charges till 24 hours before the booking. Zero cancellation charge 3 days before booking, a 20% fee till 12 hours before booking. No show / less than 12 hours cancellation - no refund.
Any cancellation received within 2 days prior to booking date will incur a charge of 90% of the booking value Only reshcedule request will be taken on the same day within 12 hours prior to booking time Failure to arrive at your dinner/lunch location will be treated as a No-Show and no refund will be given Other reschedule request will be handled from case to case basis
Any cancellation received within 24 hours prior to booking date will incur a charge of 10% of the booking value Only reshcedule request will be taken on the same day within 6 hours prior to booking time Failure to arrive at your activity location will be treated as a No-Show and no refund will be given Other reschedule request will be handled from case to case basis
Any cancellation received within 24 hours prior to booking date will incur a charge of 20% of the booking value Only reschedule request will be taken on the same day within 6 hours prior to booking time Other reschedule request will be handled from case to case basis
Any cancellation received within 24 hours of your booking will incur a charge of 10% of the booking value Only reschedule request will be taken for the date of delivery post 24 hours of your booking
Any cancellation received within 24 hours prior to booking date will incur a charge of 10% of the booking value Only reshcedule request will be taken on the same day within 6 hours prior to booking time Message on ground cannot be cancelled/rescheduled on the same day Failure to arrive at your activity location will be treated as a No-Show and no refund will be given Other reschedule request will be handled from case to case basis
Any cancellation received within 5 days prior to booking date will incur a charge of 10% of the booking value Any cancellation received within 2 days prior to booking date will incur a charge of 50% of the booking value Reschedule request will be handled from case to case basis
Any cancellation received within 24 hours prior to booking date will incur a charge of 10% of the booking value Only reshcedule request will be taken on the same day within 6 hours prior to booking time Failure to arrive at your activity location will be treated as a No-Show and no refund will be given Other reschedule request will be handled from case to case basis
Any cancellation received within 24 hours prior to booking date will incur a charge of 20% of the booking value Only reschedule request will be taken on the same day within 6 hours prior to booking time Other reschedule request will be handled from case to case basis