Balloon Surprise

How will you take my address & other details?

After the payment is completed a form will open on the website or the app which will ask you for your address, balloon color choices, cake flavor etc. Which you can fill online. If we have any doubts someone from CherishX team will call you and take additional details. You will always have our post-sales number in-case you want to discuss something.

Can you decorate a hotel room?

In general hotels/ guest houses do not permit for decorations but in case you can take the permission, we can do this

When will the decorator reach and how much time will they take?

The decorator will come between the selected time slot and complete the booking before your time slot ends. For eg. if you have choose the time slot of 2 to 4 PM then your decoration would be completed before 4 PM It will take around 45 mins - 1 hour to decorate the place.

What balloon colors do you have and how can i select the balloon colours?

Color options are red, golden, white, blue, grey, violet, orange, green, yellow & more.After you make the payment and complete the booking an order form will open where you can choose the colors.

When and how much surge will be applied?

10% Surge will be applied for the same day bookings worth less than Rs 3000 and 5 % surge will be applied for the bookings worth Rs 3000 or more.

How many people will come for the decoration?

In general only 1 decorator comes to your place. Head decorator details are shared with you over an email 12 hours in advance

Will you send helium gas balloons?

We discourage Helium balloons for home use as it is an asphyxiant - it can suffocate you. We use air balloons, fix them to your ceiling with a removable cellotape (no mark on ceiling) to create the same experience as helium balloons.

Why my wall is chipping after decoration ?

Generally, the wall that chips off is newly painted, excess moisture in the wall or if the wall is extremely dry. Also, if the decoration is done on wallpaper peels it off.

How to avoid chipping of walls after decoration?

Take down the balloons immediately after your event is over & pull off the tape very carefully.While peeling the tape, If any residue remains, gently wipe it from the walls with warm, soapy water and a soft cloth.

Can this be done at midnight?

Our last time slot is 10-12 PM, decoration will be done in between this time slot.